Shipping Policy
1. Order Processing
- Processing Time: Orders are processed within 1-2 business days, excluding weekends and holidays.
- Order Confirmation: You will receive a confirmation email with your order details once your order is placed.
2. Shipping Methods and Times
- Standard Shipping: Delivery typically takes 3-7 business days within the United States.
- Expedited Shipping: Faster delivery options are available at an additional cost.
- International Shipping: Delivery times vary by location and may take 7-21 business days, depending on the destination and customs clearance.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and the weight of your order.
- Free shipping may be offered on orders over a certain value (if applicable).
4. Order Tracking
- Once your order ships, you will receive a tracking number via email. Use this number to track your package's status on the carrier's website.
5. Delivery Issues
- Delayed Delivery: If your package is delayed, please contact us or the shipping carrier directly for assistance.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as delivered. However, we will assist you in filing a claim with the carrier.
6. International Shipping
- Customs and Duties: International shipments may be subject to customs duties and taxes, which are the buyer's responsibility.
- Delays: Customs clearance can delay delivery times, and we are not responsible for such delays.
7. Incorrect Address
- Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.